PRIVACY POLICY
Last Updated: September 04, 2024
This Privacy Notice for Ultimate VIP Travel ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"). This includes when you:
- Visit our website at http://www.ultimateviptravel.com, or any other website of ours that links to this Privacy Notice.
- Use Ultimate VIP Travel's services, which help busy professionals fit high-end, all-inclusive romantic vacations back into their lives in an effortless way.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at [email protected].
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SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. You can find more details by clicking the link following each key point or by using our table of contents below to find the section you're looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information based on your interactions with us and the Services, your choices, and the products and features you use.
- Do we process any sensitive personal information? Some of your information may be considered "special" or "sensitive" in certain jurisdictions, such as your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information with your consent or as permitted by law.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology is 100% secure.
- What are your rights? Depending on your location, applicable privacy law may grant you certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. How Long Do We Keep Your Information?
5. How Do We Keep Your Information Safe?
6. Do We Collect Information from Minors?
7. What Are Your Privacy Rights?
8. Controls for Do-Not-Track Features
9. Do United States Residents Have Specific Privacy Rights?
10. Do We Make Updates to This Notice?
11. How Can You Contact Us About This Notice?
12. How Can You Review, Update, or Delete the Data We Collect from You?
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1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us.
Personal Information Provided by You
The personal information we collect depends on your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Contact preferences
- Debit/credit card numbers
- Contact or authentication data
- Billing addresses
Sensitive Information
When necessary, with your consent or as otherwise permitted by law, we process sensitive information, such as financial data.
Payment Data
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. https://stripe.com/privacy
All personal information you provide to us must be true, complete, and accurate. Notify us of any changes to your information.
Google API
Our use of Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
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2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.
We process your personal information for reasons including:
- To deliver and facilitate delivery of services.
- To respond to inquiries or offer support.
- To fulfill and manage orders, payments, and returns.
- To enable user-to-user communications.
- To request feedback and improve our Services.
- To send marketing communications (if this aligns with your preferences).
- To deliver targeted advertising.
- To post testimonials.
- To protect our Services.
- To evaluate and improve Services, marketing, and user experience.
- To comply with legal obligations.
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3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations with the following third parties:
- Business Transfers: We may share or transfer information in connection with mergers, sales, financing, or acquisitions.
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4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
When no ongoing legitimate business need exists, we delete or anonymize your information, or securely store it until deletion is possible.
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5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through reasonable security measures.
Despite our safeguards, no system is entirely secure. Therefore, transmission of personal information to and from our Services is at your own risk.
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6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to minors.
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7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account depending on your location's data protection laws.
Withdrawing Consent:
If we rely on consent to process your data, you can withdraw it anytime by contacting us. This will not affect prior lawful processing.
Opting Out of Marketing Communications:
Unsubscribe from marketing emails by clicking the link in emails or contacting us directly. You may still receive service-related communications.
Questions? Email us at [email protected].
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8. CONTROLS FOR DO-NOT-TRACK FEATURES
At this time, we do not respond to Do-Not-Track (DNT) signals as no standard for recognizing DNT signals has been finalized.
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9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have rights to access, correct, delete, or receive a copy of personal information we maintain about you, or to withdraw your consent to our processing of your personal information. More information on how to exercise these rights is provided below.
1. Categories of Personal Information We Collect
Over the past twelve (12) months, we have collected specific categories of personal information, which are detailed below:
- A. Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name.
Collected: YES
- B. Personal information as defined in the California Customer Records statute: Name, contact information, education, employment, employment history, and financial information.
Collected: NO
- C. Protected classification characteristics under state or federal law: Gender, age, date of birth, race, ethnicity, national origin, marital status, and other demographic data.
Collected: YES
- D. Commercial information: Transaction information, purchase history, financial details, and payment information.
Collected: NO
- E. Biometric information: Fingerprints and voiceprints.
Collected: NO
- F. Internet or other similar network activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Collected: NO
- G. Geolocation data: Device location.
Collected: NO
- H. Audio, electronic, sensory, or similar information: Images and audio, video or call recordings created in connection with our business activities.
Collected: NO
- I. Professional or employment-related information: Business contact details in order to provide our services at a business level or job title, work history, and professional qualifications if applying for a job with us.
Collected: NO
- J. Education information: Student records and directory information.
Collected: NO
- K. Inferences drawn from collected personal information: Inferences from any of the collected personal information listed above to create a profile or summary, such as an individual’s preferences and characteristics.
Collected: NO
- L. Sensitive personal information:
Collected: NO
We may also collect additional personal information when you interact with us in ways such as:
- Receiving assistance through customer support.
- Participating in customer surveys or contests.
- Enabling us to deliver our Services and respond to inquiries.
2. Retention of Personal Information
We retain collected personal information as long as necessary to provide the Services, or as follows:
- Category A: Retained as long as the user has an account with us.
- Category C: Retained as long as the user has an account with us.
- Category H: Retained as long as the user has an account with us.
3. Sources of Personal Information
Refer to the section titled "WHAT INFORMATION DO WE COLLECT?" for further information on our sources of personal information.
4. How We Use and Share Personal Information
For details on our use of personal information, see the section "HOW DO WE PROCESS YOUR INFORMATION?". We may disclose information to service providers under written contracts but do not sell or share personal data for commercial purposes.
5. Your Rights
Under specific U.S. state data protection laws, you may have rights including the following:
- Right to know whether we are processing your personal data.
- Right to access your personal data.
- Right to correct inaccuracies in your personal data.
- Right to request the deletion of your personal data.
- Right to obtain a copy of personal data you previously shared with us.
- Right to non-discrimination for exercising your rights.
- Right to opt-out of the processing of your personal data if it’s used for targeted advertising (or sharing, as defined under California’s privacy law), the sale of personal data, or profiling for decisions with legal or significant effects.
Depending on your state, additional rights may include:
- The right to obtain a list of categories of third parties with whom we have disclosed personal data (California, Delaware).
- The right to obtain a list of specific third parties to whom we have disclosed personal data (Oregon).
- The right to limit the use and disclosure of sensitive personal data (California).
- The right to opt-out of collection of sensitive data or data collected through voice or facial recognition features (Florida).
We respect opt-out preferences if you enable the Global Privacy Control (GPC) opt-out signal in your browser.
6. How to Exercise Your Rights
To exercise your rights, contact us by submitting a data subject access request, emailing [email protected], or using the contact details at the bottom of this document.
7. Verification
We verify your identity for security purposes using information in our records. If we cannot verify identity from existing information, additional verification may be required. Authorized agents must provide proof of authorization.
8. Appeals
If a request is denied, you may appeal by emailing [email protected]. If further denied, you may submit a complaint to your state’s attorney general.
9. California "Shine The Light" Law
California residents may request, once annually, information regarding categories of personal data disclosed for direct marketing purposes. Submit such requests in writing, using the contact details below.
10. Updates to This Notice
Yes, we periodically update this notice to ensure compliance with relevant laws. Updates are marked with a new “Revised” date at the top of this notice.
11. Contact Information
If you have questions or comments about this notice, please contact us at:
Ultimate VIP Travel
651 S. Mt Juliet Road #207
Mount Juliet, TN 37122
Email: [email protected]
12. How Can You Review, Update, or Delete the Data We Collect from You?
Based on applicable laws in your U.S. state or country of residence, you may have the right to access, review, correct inaccuracies, or delete your personal information, or to withdraw consent to data processing. To request access, review, or deletion, please submit a data subject access request.